January 30, 2024

Wizr AI to use the funds to advance customer support solutions!

Wizr AI, a Generative AI solutions company, has secured $500,000 in angel funding to take its customer support and success solutions forward. The company operates out of Bengaluru and Infopark, Kochi. This funding will help the company enhance its offerings, showcasing the benefits of generative AI in customer support.

TL;DR:

Wizr AI secures $500,000 in angel funding to scale its Generative AI-powered customer support solutions across the US SaaS landscape.

With solutions like Cx Hub, Agent Assist, and Auto Solve, Wizr AI is transforming support teams into proactive, efficient CX engines.

Backed by leading VCs and tech leaders, this funding marks a pivotal moment in automating and elevating customer service.

Read the full post to see how this fuels the future of AI in customer support.

Founded by IIT/ IIM alumni and entrepreneurs, Sirish Kosaraju and Rajesh Padinjaremadam, Wizr AI has attracted significant investment from angel investors. Upsparks Capital, a Bengaluru-based venture capital fund, Raveendranath Kamath, President, Kerala Angel Network, executives from Amazon, Intuit, leadership from Aspire Group, and Nitish Kosaraju, CMO at HarmonyCares Medical group, contributed to the funding.

Wizr AI’s flagship product, Cx Hub, brings intelligence and automation to customer service. It analyses customer service tickets, predicting and preventing issues before they escalate. It organises problems for in-depth analysis and evaluates agent performance. Wizr Agent Assist supports customer support agents by offering relevant information from past tickets, suggesting responses, auto-drafting emails, and automating tasks. Wizr Auto Solve, another feature, takes it a step further by automating issue resolution, reducing the workload for agents, and resolving up to 45% of tickets automatically.

“This funding will accelerate Wizr AI’s customer support solutions and expand its market reach as Wizr AI strives to revolutionise the customer support landscape, turning it into a revenue driver,” said Sirish Kosaraju, Co-founder of Wizr AI.

Wizr AI is building something futuristic and exciting, and we are happy to be contributing to their journey,” Mohamad Faraz, Founding Partner, Upsparks Capital said.

Source: Business Online – The Hindu

About Wizr AI

Wizr AI helps enterprises build autonomous enterprises and accelerate product and software engineering with practical, production-ready AI. We help organizations automate business workflows, modernize legacy applications and digital platforms, and build intelligent AI solutions.

Our core services include Enterprise AI Services, AI-Powered Engineering & Legacy Modernization, AI Product Engineering, and AI Governance. We also leverage AI Assembly capabilities, including the Agentic AI Framework, Agentic Workflows, Security, and Integrations.

Through our AI solutions, including AI Agents, Pharma & Life Sciences AI, Oracle AI, and Salesforce AI, we help enterprises apply AI across business and technology needs.

See how we can help your enterprise move faster with AI. 👉 Talk to an AI Expert.