Empowering Agents with AI Agent Assist
Trusted by 100s of enterprises and innovators
Wizr CX Agent Assist transforms customer service by equipping agents with Real-Time Agent Assist for Customer Support & contextually relevant information. Our Agent Assist AI technology ensures that agents resolve issues faster, with greater accuracy and efficiency.
Real-Time Answers from Your Data
Provide agents with instant, accurate responses through AI Agent Assist by leveraging your organization’s knowledge base, reducing search time and enhancing productivity.
Smart Issue Triage
Automatically prioritize customer issues based on intent and sentiment analysis, ensuring high-impact queries get immediate attention with Real-Time AI Agent Assist.
Seamless System Integration
Leverage our advanced AI Agent Assist for Contact Centers to understand customer intent accurately, delivering real-time answers and boosting satisfaction.
Automated Task Assistance
Boost agent efficiency by automating repetitive tasks like drafting emails and summarizing conversations with our AI Agent Assist Tools, allowing agents to focus on strategic customer engagement.
Case Study
The support team managed 8,000 cases monthly, with manual workflows causing delays and higher costs.
the lack of automation made it harder to meet customer expectations while maintaining service quality.
A scalable AI Agent Assist solution became essential to improve efficiency, reduce response times, and control operational costs.
37% Routine Inquiries Deflected
AI Agent Assist automation reduces manual workload, allowing agents to focus on complex cases and improving efficiency.
45% Faster Turnaround Times
With Real-Time Agent Assist, insights and AI-driven workflows helped agents resolve issues quicker, enhancing customer satisfaction.
Improved Agent Productivity
By eliminating repetitive tasks, Agent Assist AI enabled agents to handle high-value interactions, reducing fatigue and speeding up onboarding.
Agent Assist AI
Delivered real-time knowledge suggestions and automated ticket summaries, reducing admin work and helping agents focus on customers.
AI-Powered Real-Time Agent Assistance
Provides agents with instant, relevant information during customer interactions.
Smart Triage & Prioritization
Analyzes intent and sentiment to classify and escalate issues effectively.
Experience the power of Wizr Cx Agent Assist AI and revolutionize your customer service operations. Schedule a personalized demo and see how AI Agent Assist Solutions for Contact Centers can boost productivity and elevate customer satisfaction.
Boost efficiency, enhance engagement, and drive customer satisfaction—get started today!
