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Transform Customer Support By Predicting & Preventing Escalations

Wizr Customer Intelligence Hub uses Generative AI to turn customer support interactions into valuable insights. Understand your customer’s needs and sentiments to prevent issues, increase customer satisfaction, and boost your bottom line.  

Wizr Cx Hub
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Empower Your Agents for Exceptional Customer Experiences

Wizr CX Agent Assist integrates knowledge across systems to boost agent productivity. Automate tasks like drafting emails, so agents can focus on strategic customer interactions. Enhance efficiency, improve customer satisfaction, and easily track performance.

Wizr Cx Agent Assist
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Lightning-fast resolutions to delight your customers

Wizr Auto Solve AI harnesses the power of Generative AI to dramatically shorten issue resolution times. Our Auto Solve AI technology ensures rapid and effective solutions, delighting your customers with swift, efficient support.

Wizr Auto Solve
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Transform Ticketing Data into Actionable Intelligence and Automation

Wizr seamlessly integrates with your existing systems to transform ticketing data into actionable intelligence, recommendations, and real-time alerts. By leveraging this information, you can enhance customer sentiment analysis, streamline operations, improve overall customer support, and drive revenue growth, making your support processes more proactive and data-driven.

wizr AI - customer support automation
At ellow, as we were scaling, our customer support team was drowning in questions and tickets from over 20,000 resources on our platform. Wizr was able to auto solve and deflect upto 45% of questions, and also do a much better prioritization of tickets based on the category of issues etc. We were able to handle 30% more tickets without adding to our customer success team.
Jyothis Joseph,CEO, Ellow.io
Premagic has been using a traditional ticketing system for service. With a large number of users on the platform, we receive a high number of tickets, and ensuring customer satisfaction with a small customer support team was a challenge. Wizr was able to prioritize tickets, categorize the tickets and eliminate a number of duplicate tickets resulting in significant increase in customer satisfaction.
Anup Mohan,CEO, Premagic