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Elevate your customer service with Wizr’s Generative AI-powered Customer Intelligence Hub. Resolve issues faster, improve CSAT scores, and reduce costs with automated insights that identify customer sentiments, issue categories, and priorities.
Average auto-solve/deflection rate
Average productivity improvement
Reduction in time to resolution
Wizr Cx Control Room uses Generative AI on your support data to extract signal intelligence from customers to identify and track key trends on metrics like customer satisfaction, issue categories, priorities etc. Provides alerts to different teams including customer success to predict and prevent escalations, and drive revenue.
Wizr Cx Agent Assist makes agents hyper productive by giving them real-time and relevant information during customer interactions, enabling them to solve issues quickly.
Wizr Cx employs cutting-edge generative AI to build conversational chatbots and workflows with seamless automation, ensuring customers promptly receive the precise answers they seek, in a natural conversational flow.